HealthcareA patient-facing assistant connecting conversations to tests, reports, appointments and healthcare information.
Service · Hassan Revel
RAG & knowledge systems.
Hassan develops knowledge assistants that work with documents, databases and APIs. Retrieval, access rules and the response format are designed together so users can find relevant information and understand where an answer came from.
Discuss this service
01 · The work
Understand the source material
Documents and operational data have different structures, update patterns and access needs. The work begins with identifying authoritative sources, choosing what to index and deciding how new or changed information enters the system.
02 · The work
Treat retrieval as a product feature
Chunking, metadata, embeddings, filters and reranking shape what reaches the model. Hassan tests retrieval against realistic questions and looks at the returned context, not only the final wording of an answer.
03 · The work
Make uncertainty visible
The assistant should be able to cite available sources, ask for clarification or explain when the information is insufficient. Evaluation examples help distinguish retrieval issues from response-generation issues as the system evolves.
A practical starting point
Send the current workflow, available data and intended outcome. Hassan can use that context to define the scope, integrations and delivery steps.
Discuss the scopeRelated work
The service, in practice.
Healthcare